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What is SaidText? Voice reporting for maintenance and safety crews

Short answer: SaidText is a voice capture layer for industrial operations. Operators and technicians speak on the phones they already carry. In about 3 seconds the report becomes a ticket routed to the right team, and in 20 to 30 seconds it becomes a structured record with asset, area, time and description. A supervisor sees and reviews every record on the dashboard. SaidText works on its own and sits before your CMMS or EHS software, not in place of it.

The problem it solves

Most problems on a plant floor are noticed by the people on the line, and most of them are said out loud: to a colleague, to a supervisor, at shift change. Very few get written down, because typing into a form takes longer than the conversation. The result is breakdowns reported late, near misses never recorded and shift handovers that depend on who happened to meet whom.

SaidText makes reporting as fast as talking, so more problems are captured, earlier, and with the details maintenance and safety teams need to act.

How it works

  1. Speak. The operator or technician describes the problem on a phone, in their own words. Photos and videos can be attached.
  2. Route. In about 3 seconds the report becomes a ticket and goes to the right team: maintenance, safety, quality or logistics. Each ticket can be one-way or a question-and-answer exchange, depending on the role.
  3. Structure. In 20 to 30 seconds the AI turns the report into a structured record: asset, area, priority, time, who reported it and what was said.
  4. Review. The supervisor sees and reviews every record on the dashboard, with full history and CSV export.

It works without network on the floor: the report is sent when the connection returns. It runs on iOS, Android and the web.

What crews use it for

Use caseWhat gets captured
Breakdown and maintenance reportsMachine, symptom, since when, whether the line is still running, who reported it
Near misses and safety observationsWhere, what happened or was seen, who was exposed, what was done immediately
Shift handoversWhat is still open, which machines to watch, what is missing, what the next shift does first
Spare parts and line-side material callsWhat is needed, for which machine or station, where to bring it, how urgent

Practical guides on each topic: voice to work order, getting more near-miss reports, shift handover template, line-side material calls, OSHA recordkeeping audit trail checklist.

How it fits with your CMMS and EHS software

SaidText captures the report at the source; your CMMS or EHS system keeps managing the work. SaidText works on its own from day one, with no integration project needed to start. If you want records to flow into another system, your IT team can connect it through the SaidText API. There are no ready-made CMMS connectors today. On the Enterprise plan, custom integrations are scoped and quoted as a separate project.

For OSHA recordkeeping, SaidText helps collect and document reports with a dated trail. It does not classify cases or decide recordability: your EHS team does.

Data, access and languages

Pricing

PlanPriceOperators
Starter$490 per monthUp to 10
Pro$1,490 per monthUp to 50
Business$3,490 per monthUp to 150
EnterpriseCustom quoteMulti-site

Paid plans come with a 14-day money-back guarantee. Current details are on the pricing section.

Free 30-day pilot

The simplest way to see whether SaidText works on your floor is a free 30-day pilot on one crew or one line, in one language. Setup takes minutes. For the pilot to give real results, the plant or maintenance manager makes its use mandatory on the chosen line for the whole period, so at the end you have data to compare with the way you report today: time to report, completeness and supervisor review.

Request a free 30-day pilot

Who is behind SaidText

SaidText was founded by Emanuele Pedrona and Luca Ziveri. It is in use at AI Parts, and it was accelerated by Forward Factory, one of 9 startups selected out of 350+ applicants (2023). The AI behind SaidText runs on Claude.

Frequently asked questions

What is SaidText?

SaidText is a voice capture layer for industrial operations. Operators and technicians speak on the phones they already carry, and SaidText turns what they say into structured, dated records that are routed to maintenance, safety or operations.

Does SaidText replace our CMMS or EHS software?

No. SaidText works on its own and sits before the tools you already use. Your IT team can connect it to a CMMS, ERP or EHS system through the SaidText API. There are no ready-made connectors today; on the Enterprise plan, custom integrations are scoped and quoted as a separate project.

How fast is it?

A ticket is created in about 3 seconds when the phone has signal, and the AI-structured report is ready in 20 to 30 seconds. Setup takes minutes.

Where is the data hosted?

Operational data is hosted in the EU. Access can be set by role, department and authority level, and text records are kept as long as the customer wants and can be deleted on request.

How can we try it?

With a free 30-day pilot on one crew or one line, in one language. For the pilot to give real results, the plant or maintenance manager makes its use mandatory on the chosen line for the whole period.